PUTRI, M.; GIRSANG, E.; CHIUMAN, L.; KARO, U. K. Strategy to increase the quality of service and safety patients in the hospital Imelda Medan 2020. International Journal of Research in Medical Sciences, [S. l.], v. 9, n. 7, p. 1871–1877, 2021. DOI: 10.18203/2320-6012.ijrms20212357. Disponível em: https://www.msjonline.org/index.php/ijrms/article/view/9838. Acesso em: 14 oct. 2025.